Refund Policy

This Refund Policy applies to eligible BoringKit paid plans, subscription purchases, usage credits, API access, and other digital software access purchased through an approved checkout, payment provider, reseller, or Merchant of Record.

For most first-time paid subscriptions, you may request a refund within 14 days of the initial purchase if usage is consistent with reasonable evaluation and the account has not violated the Terms of Service.

Where local law requires a longer cooling-off period, we will follow the applicable legal requirement. Where a payment provider or Merchant of Record applies a different mandatory refund rule, that rule may control the payment reversal process.

You may cancel a subscription where subscription management is available. Cancellation stops future renewals at the end of the current billing period unless the product or checkout flow says otherwise.

Cancellation does not automatically refund previous charges. Refund eligibility depends on the purchase date, usage, plan activity, applicable law, fraud checks, and this policy.

BoringKit provides digital software access, credits, file limits, queue processing, workspace history, API access, and related account features. There are no physical goods, shipping fees, delivery couriers, or physical returns.

Failed input validation does not consume credits. Queued jobs canceled before processing normally receive a credit refund. Running jobs that are canceled, fail, or time out may receive a full refund, partial refund, or documented partial charge depending on whether worker resources were consumed and whether an output was delivered.

Credit adjustments are usually handled as account credit ledger corrections rather than cash refunds unless the underlying paid purchase also qualifies for refund.

If you believe you were charged twice, charged the wrong amount, assigned the wrong plan, or did not receive paid access after a verified payment, contact support. We will investigate account records, payment metadata, credit ledger entries, and provider status, then correct the issue where verified.

Refunds may be denied for substantial usage beyond reasonable evaluation, repeated refund abuse, account sharing abuse, chargeback abuse, fraud signals, violated Terms, revoked accounts, processed API usage, consumed credits, custom procurement, enterprise work, or purchases made primarily to obtain outputs and then reverse payment.

Renewals are generally non-refundable after the renewal period begins unless required by law, caused by a verified billing error, or approved at our discretion.

Approved refunds are normally returned through the original payment method or handled by the payment processor, payment gateway, reseller, bank, wallet, card network, or Merchant of Record used for the purchase. Processing time can vary by method, country, currency, provider, and bank.

Contact support@boringkit.com with your account email, plan, order date, invoice or transaction reference if available, reason for the request, and any relevant job IDs or screenshots. Do not send full card numbers or sensitive payment credentials.

We aim to acknowledge refund requests within a reasonable support window and may ask for more details. Approved refunds are submitted to the relevant payment flow after review, but final settlement timing depends on external payment and banking systems.

If you open a chargeback or dispute without contacting support, we may suspend paid access, pause credits, preserve account records, and provide usage or delivery evidence to the payment channel. Contacting support first usually resolves duplicate charges and activation errors faster.